Technical Support Technical support is normally available between the hours of 9am and 9pm by phone, or 24 hour support by e-mail. There are various problems that users have that are common to almost all Internet Users. The following are a list of clickable links to take you to many helpful sites. Frequently Asked Questions A link to some technical information that is in process of being updated. SPAM One of the best tools for fighting SPAM is MAILWASHER, available from www.mailwasher.net Highly recommended. AntiVirus A terrific free Antivirus -- AVG is available from Grisoft.Com. Not free, but excellent is PandaSoft Antivirus, check it out in our Quicklinks, or at PandaSoft Firewall We use and recommend ZoneAlarm There is a free version available on the site, but you have to search for it. Be aware that the more fully featured ZoneAlarm Pro is well worth $19.95. Spyware One of the best spyware removal tools available is ADAWARE6 from LavaSoftUSA Also highly recommended (and it's sad that you need TWO tools) is www.spybot.info, home of Spybot Search and Destroy. Browser Hijacks What do you do if Internet Explorer has been hijacked by some nasty search engine? A really effective tool is HiJack THIS! available from www.tomcoyote.com. Simple to use, but dangerous if you don't follow instructions. Internet Explorer 6 Setup/Reinstall